Transforming Facility Maintenance and Management with Maximo Application Suite

Erin Pierce
October 28, 2024

From hospitals and commercial buildings to schools, manufacturing plants, warehouses, and more, the upkeep of facilities and the maintenance involved ensure operational safety and efficiency over time.  

Technicians assigned to these facilities conduct various tasks, including landscaping, repairs, pest control, and general maintenance of building systems (e.g., HVAC, roofing, and plumbing). Maintaining the building itself is a massive undertaking with multiple moving parts.  

Keeping building assets at peak performance may seem like a never-ending process, but the right EAM can help alleviate the manual processes behind facility maintenance and management.  

Challenges Faced in Facilities Management

Facility managers and maintenance technicians tackle numerous challenges on a regular basis to keep physical assets at peak performance levels for smooth operations. However, issues can unexpectedly rise, giving way to potential failures and outages. Recognizing where these challenges may occur and establishing procedures to resolve these challenges efficiently falls on facility and operational managers.  

Facility managers face operational and asset management challenges that may include:

  • Lack of information availability: outdated, paper-based processes or lack of data availability to field or remote teams
  • Inefficient compliance procedures: manual reporting that creates time restrictions or unclear process guidelines for addressing facility issues
  • High-fixed expenses: without preventative and predictive measure in place, spending more on cost to repair and replace assets and allocate teams properly
  • Inefficient scheduling: lack of proper software and systems to handle the scheduling and dispatching of resources for planned or unplanned maintenance
  • Improper communication channels: outdated procedures and paper trails leaving gaps in communication between facility managers, operations managers, and technicians

Driving Operational Excellence with MAS

Maximo Application Suite provides comprehensive support to facility maintenance professionals, from ensuring business compliance to maintaining critical assets and infrastructure while also facilitating customer acquisition. This all-encompassing support system benefits the technicians working in these facilities and provides a strong sense of security and confidence to facility and operational managers.  

Keeping facility assets at peak performance is efficient, streamlined, and often automated with solutions provided through MAS.  

Types of Facility Maintenance

Facility maintenance is broken down into several categories:

Preventative Maintenance

Scheduled, routine maintenance tasks performed regularly on assets to avoid failures, outages, etc., in the future

Corrective Maintenance

Repairing or replacing malfunctioning equipment in response to a failure or breakdown that has occurred

Predictive Maintenance

Predicts potential failures and outages based on data and analytics of assets, including age and condition; optimizes maintenance schedules and allocates resources based on that data

Compliance

Regulatory compliance measures taken to maintain building codes, safety standards, and more; includes inspections, documentation, and reporting of data

Training and Certifications

Required training and certifications for both facility management and maintenance technicians to perform their jobs at the standard level and maintain industry best practices

Standout Features of MAS for Facilities

Managing physical facility assets and infrastructure within your company’s commercial buildings, office spaces, industrial suites, or remote locations can be streamlined using MAS for Facilities, which offers multiple applications in one platform. With various locations and dispersed teams, facilities management and maintenance can be monitored and organized, ensuring that on-site and remote personnel have comprehensive access to the information needed to conduct maintenance and operational tasks.  

A powerful combination of applications and functionalities, MAS for Facilities provides the sustainability, flexibility, and reliability needed to manage facilities and critical assets proactively.  

Work Order Management

With work order management in MAS, facility management and maintenance technicians can actively monitor the work order lifecycle from initial submission to closeout. This allows for faster response times, prioritization of critical fixes, operational efficiency, and reduced work order backlogs. Work order status can be viewed directly from the KPI summary dashboard when integrated with MAS.

Preventative Maintenance

Automation in MAS provides an opportunity to improve preventative maintenance across the board. Rather than delivering reactive maintenance when a failure or malfunction occurs, automated maintenance schedules allow technicians to stay ahead of the game, making critical fixes before problems arise and keeping track of the frequency of maintenance tasks to account for available resources when those tasks are scheduled.

Predictive Maintenance

By leveraging analytics and AI-powered technology in real-time, MAS focuses heavily on reliability-centered maintenance and can help technicians and operational managers forecast potential issues before they occur. Predictive maintenance involves pulling performance metrics, asset age, and other historical data captured while also assessing where resources are needed most and scheduling accordingly. This minimizes unplanned failures and outages while extending the life of your organization’s assets for overall cost reduction.

MAS Applications for Facilities

Maximo Application Suite is a portfolio of offerings that gives facilities managers and technicians the operational visibility of all assets, resulting in streamlined operations, increased productivity, reduced downtimes, and faster ROI. Using AI-technology with workflow optimization and shared data, asset management for facilities is transformed into AI-driven maintenance.  

There are multiple asset management and monitoring applications relevant to facilities management and maintenance professionals, including:

Maximo Manage

Maximo Manage gives you an overview of all asset types, locations, conditions, maintenance plans, and more, helping to support your company's planning, control, inspection, and compliance efforts regarding facilities.

For facilities and plant managers, the core of Maximo Manage gives a better focus on asset management, from inventory, contracts, and purchasing to configurations, inspections, maintenance planning, and more. With the ability to capture details about physical assets in real-time, Manage enables facilities managers and technicians to plan for repair versus replace decision-making with performance and work history data alongside conditional monitoring for predictive maintenance.  

  • Single repository for physical asset data to assist with accurately informed decision making
  • Proactive asset management and maintenance procedures to extend asset lifespan and increase ROI
  • Integration capabilities with third-party applications
  • Enhanced compliance and risk-management

Maximo Mobile

As technicians may be working in multiple locations, it is important to keep an open line of communication between teams. If you are responsible for overseeing multiple company facilities with technicians and remote teams, Maximo Mobile may be beneficial.  

Maximo Mobile gives technicians and remote teams more autonomy over facility assets and eliminates the need for a middleman when it comes to communication. Work engagement and communication are optimized, as each person can access important maintenance information for facility assets all in one place, both online and offline and from other locations.

  • Remote camera sensors for 24/7 monitoring capabilities
  • Streamline asset inspections and data in real-time with AI-powered technology
  • Advanced mapping capabilities to map physical assets and locations
  • Ability to update work orders, access maintenance records, and inspect critical data from any location

Battling the day-to-day asset management and maintenance challenges of a facilities manager in a huge undertaking. The future of facility asset management and maintenance relies on streamlined processes, open communication, asset reliability, and powerful software solutions to accommodate every aspect of operations.  

Discover what Projetech’s Maximo as a Service and MAS can do to help your company get the most return out of a Maximo investment today.

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Erin Pierce
October 28, 2024
Maximo Application Suite

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